Is TP a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 529 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TP .

Does TP pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 529 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13862) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

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TP Technical Support Representative reviews

4.1

75% would recommend to a friend

(529 total reviews)

Jorge Amar

Not enough data to show CEO approval

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Career opportunities

4.0

Culture & values

3.9

Compensation and benefits

3.8

Work/Life balance

3.8

Senior management

Technical Support Representative employees have rated TP with 4.1 out of 5 stars, based on 529 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

529 reviews

2.0

Jul 25, 2024

Work only if you need money urgently

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary is the only benefit that you will get here

Cons

Office politics Non professional behaviour Blood thirsty bosses

TP Response

Thanks for sharing this. Feel free to send us a message at to know more about it.

3.0

Jul 22, 2024

Good for starting out, bad for staying

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

• It's the best place to start if you're living this City and you need to gain work experience and haven't had any before. • For an entry-level role, the pay is decent and you get access to good healthcare insurance. • Inside amenities and canteen is superb. • Managers are friendly.

Cons

• Not the best place to stay long-term. ` If you fail to push sales into every aspect of customer engagement, even though sales isn't part of the job description, you lose the job. • Had to deal with constantly being asked to do overtime. They also make you sign a contract authorizing them to force you to do overtime "during emergencies", which I believe should be illegal because the definition of emergency can be arbitrary and vague.

TP Response

Thank you for your feedback.

5.0

Jul 21, 2024

Great Culture | WFM | Amazing Clients

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Seriously great training, paid too! Amazing systems in place assist in quick onboarding and all training staff have a wealth of on the job experience which helps to quickly pick up the work and grow.

Cons

Remote can be isolating at times. Luckily the training provided gives great ideas on stress management and how to take care of yourself

TP Response

Thank you for your very positive and valuable feedback. Have a great day! regards Teleperformance Canada

Viewing 67 - 69 of 529 Reviews

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TP Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work only if you need money urgently

Good for starting out, bad for staying

Great Culture | WFM | Amazing Clients

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