Is TP a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TP have rated their employer with 4.3 out of 5 stars in 525 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TP .

Does TP pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 525 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13804) , Customer Service Representative (CSR) (5122) , Customer Service Agent (2569) , Analyst (1525) , Customer Service (1466) , Expert em Interação (1401) , Content Moderator (1231) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (810) , Executive (776) , Operations Customer Expert 1 (688) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

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TP Technical Support Representative reviews

4.3

78% would recommend to a friend

(525 total reviews)

Jorge Amar

Not enough data to show CEO approval

68% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Career opportunities

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Technical Support Representative employees have rated TP with 4.3 out of 5 stars, based on 525 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

525 reviews

5.0

Dec 10, 2025

A Great Place to Work

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Diverse and multicultural work environment Opportunities for career growth and internal promotions Comprehensive training programs for new hires Good benefits package in many locations Strong emphasis on customer service excellence

Cons

High workload and fast-paced environment can lead to burnout Variable work-life balance depending on project/client Compensation may feel low for the demands of certain roles Strict performance metrics and monitoring Shift schedules (including nights/weekends) can be challenging

TP Response

5mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

1.0

Sep 29, 2025

Don't Do it Unless You're Desperate

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Easy hire, no interview process beyond internet checks.

Cons

It's a revolving door, poor management and training, Low pay, difficult escalations, just overall depressing.

TP Response

8mo

We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address your concerns and work towards a resolution.

4.0

Sep 13, 2025

Challenging Yet Valuable Experience at Teleperformance

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Supportive team and friendly coworkers Opportunities to improve communication skills Timely salary payments and incentives Exposure to international clients and processes Decent training before starting role

Cons

High pressure and stressful targets Limited growth in certain departments Strict monitoring can feel excessive Work-life balance can be difficult Repetitive tasks lead to burnout

Viewing 13 - 15 of 525 Reviews

Jobs at TP

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TP Technical Support Representative reviews

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A Great Place to Work

Don't Do it Unless You're Desperate

Challenging Yet Valuable Experience at Teleperformance

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