Is TP a good company to work for as a Telephone Service Representative?

Telephone Service Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 676 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Telephone Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Telephone Service Representative interview questions at TP .

Does TP pay Telephone Service Representative employees well?

Telephone Service Representative professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 676 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Telephone Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Telephone Service Representative reviews

4.5

93% would recommend to a friend

(676 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (676 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Telephone Service Representative employees have rated TP with 4.5 out of 5 stars, based on 676 company reviews on Glassdoor. This indicates that most Telephone Service Representative professionals have an excellent working experience there. TP is rated 21% above average by Telephone Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

676 reviews

4.0

Nov 11, 2025

So far so good

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Good work environment and growth opportunities

Cons

Short break lunch times schedule changes

TP Response

7mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #EstoEsTP

5.0

Oct 24, 2025

Fast-Paced Environment with Growth Opportunities

Call center agent

Recommend

CEO approval

Business Outlook

Pros

The company offers excellent training programs and opportunities for advancement. The work environment is fast-paced and challenging, which keeps things interesting. There are also great team-building activities.

Cons

High call volume can be stressful at times. Limited opportunities for breaks during peak hours. Management could improve communication regarding policy changes.

5.0

Oct 22, 2025

Great for beginners — supportive trainers

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Training is fun and easy to follow. Everyone is approachable, and the workplace feels supportive. It’s a great starting point for someone new to the BPO industry.

Cons

The flexible schedule can be challenging at times, especially when adjusting to changing shifts.

TP Response

8mo

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 49 - 51 of 676 Reviews

Jobs at TP

Healthcare Customer Service Representative (RN) - Remove

Vereinigte Staaten von Amerika

View job

Operations Supervisor

Bilingual Quality Assurance Analyst

Bilingual Quality Assurance Analyst

TP

TP Telephone Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

So far so good

Fast-Paced Environment with Growth Opportunities

Great for beginners — supportive trainers

Jobs at TP

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