Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13872) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP "work environment" Reviews

4.0

Apr 14, 2026

Decent experience with supportive culture

Human resources specialist

Recommend

CEO approval

Business Outlook

Pros

The company promotes a collaborative and inclusive work environment, especially within teams. Colleagues are generally supportive, and there are opportunities to learn different aspects of HR and operations.

Cons

Compensation could be more competitive with current market rates,

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Apr 20, 2026

Growth opportunities and rewards with high stress

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Good Rewards Growth Opportunities Fast Paced Experience

Cons

• No overtime pay Stressful work environment Unprofessional management behaviour Risk of burnout

TP Response

2mo

Thank you for your feedback. We're always looking for ways to enhance our workplace and would love to hear more about how we can support you better. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

4.0

Apr 9, 2026

Good company policies, bad leadership

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Good Salary for the job we may excecute.

Cons

The leaders are not professional, creates a poor work environment

TP Response

2mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

5.0

Apr 23, 2026

Great work environment with no real downsides

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great work environment, very professional

Cons

None really, it's a good company

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Apr 9, 2026

Employee friendly

Hr executive

Recommend

CEO approval

Business Outlook

Pros

Employee engagement activities and supportive management create a healthy and motivating work environment.

Cons

Hiring targets and deadlines can create occasional pressure

5.0

Apr 11, 2026

Friendly environment

Senior client support executive

Recommend

CEO approval

Business Outlook

Pros

Easy communication with management and supportive colleagues create a positive work environment overall.

Cons

Work pressure may increase during client escalations

5.0

Apr 17, 2026

Organised tasks

Opretione ( back office executive)

Recommend

CEO approval

Business Outlook

Pros

Structured work environment with clear responsibilities makes daily operations smooth and stress-free for employees.

Cons

Limited interaction may reduce exposure to other roles

5.0

Apr 17, 2026

Energetic culture

Customer interaction executive

Recommend

CEO approval

Business Outlook

Pros

Positive work environment and team activities help maintain motivation and engagement among employees daily.

Cons

Busy schedules may limit participation in activities

5.0

Apr 17, 2026

Great work environment with friendly colleagues and clear goals

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Amazing space, love working here. Everyone is friendly and the goals are clear.

Cons

I can think of none.

TP Response

2mo

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Apr 15, 2026

Opinions and recommendations

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work environment, good training, good team of people, the tp4u employee fund is very useful and good.

Cons

Lack of computer equipment, change in the mode of transport, The facilities are in a bit of a state of disrepair; the air conditioners don't work or are limited.

TP Response

2mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

TP

TP reviews about "work environment"

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Decent experience with supportive culture

Growth opportunities and rewards with high stress

Good company policies, bad leadership

Great work environment with no real downsides

Employee friendly

Friendly environment

Organised tasks

Energetic culture

Great work environment with friendly colleagues and clear goals

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