Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

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TP

TP reviews about "work environment"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Mar 5, 2026

Review

Cutome service specialist

Recommend

CEO approval

Business Outlook

Pros

Good environment to work and comfortable to work.

Cons

Customer service roles require working on shifting.

4.0

Mar 13, 2026

TP New Hire

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great Environment, Great Work Place, Good coworkers

Cons

None, everything is good and even the environment.

TP Response

3mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Mar 14, 2026

Friendly work culture

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Employees maintain a respectful and cooperative work environment.

Cons

Good opportunities for skill development and improvement

5.0

Mar 13, 2026

Friendly colleagues

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

The work environment is friendly and supportive.

Cons

Positive culture could improve across teams

5.0

Mar 3, 2026

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive and collaborative team culture Opportunities for learning and growth Clear communication from management Flexible and positive work environment Exposure to diverse projects and clients

Cons

Occasional high workload periods Limited work-from-home options Some processes are bureaucratic Career progression can be slow Strict adherence to corporate policies

TP Response

4mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

5.0

Mar 14, 2026

Friendly workplace

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Colleagues and supervisors maintain a friendly environment that makes work enjoyable.

Cons

Positive team culture with cooperative colleagues

TP Response

3mo

Thank you for recognizing our efforts. We remain committed to employee wellbeing and professional advancement.

5.0

Mar 5, 2026

A good start to begin building a career in the professional world

Operations customer expert

Recommend

CEO approval

Business Outlook

Pros

Good mentoring, good benefits provided, clear work contract, good environment, etc.

Cons

A high and very precise target.

5.0

Mar 4, 2026

Fast-paced work culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work environment is dynamic and keeps you engaged with customer interactions daily.

Cons

Night shifts available for certain processes

1.0

Mar 8, 2026

Last salary wasn't paid for me

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing good about this company, toxic work environment

Cons

My last salary wasn't paid to me and they don't know where it is!!

5.0

Mar 13, 2026

Clear operational processes

Senior process associate

Recommend

CEO approval

Business Outlook

Pros

Employees understand their roles clearly due to well-defined processes.

Cons

Stable job environment with consistent work flow

TP Response

3mo

We appreciate your honesty. Our BHRs are here to support employees, and we encourage everyone to reach out when they need help, guidance, or a safe space to share concerns.

Viewing 40 - 42 of 5,290 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

Remote Customer Service Representative

Remote

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Remote --- Customer Service Representative

Remote

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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TP reviews about "work environment"

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TP New Hire

Friendly work culture

Friendly colleagues

Customer Service Representative

Friendly workplace

A good start to begin building a career in the professional world

Fast-paced work culture

Last salary wasn't paid for me

Clear operational processes

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