TeKnowledge Support Engineer reviews

3.3

54% would recommend to a friend

(43 total reviews)
avatar

Aileen Allkins

44% approve of CEO

34% positive business outlook

Support Engineer employees have rated TeKnowledge with 3.3 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43 reviews
4.0
Oct 23, 2023

Opportunity to Grow

Recommend
CEO approval
Business Outlook

Pros

Conducive environment to learn and for growth Beautiful work environment Attentive management and Human resource department

Cons

Should be able to pay more

3.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Bosses that care and help is usually available

Cons

Lack of training and communication

avatar
TeKnowledge Response
2y
Thank you for your feedback and we are glad to hear you had a positive experience with your leadership during your time with Tek. We are working to improve our training processes and communication guidelines as we grow and develop!
1.0
Jan 8, 2023

Good for entry into IT

Recommend
CEO approval
Business Outlook

Pros

Supportive environment, Veteran friendly, Nice office. Can also help with getting started into IT. Amazing coworkers.

Cons

They will fire you out of nowhere. I was informed by multiple managers that I was performing well and to keep it up but then a week later I was let go for not performing well enough by HR. There was a pay raise for new hires but not for employees that were there before the raise to 18hr across the board. Metrics is what drives performance. If you are in the military as a reservist or national guard be weary of applying here as they do not have your interest and will lie to you that they support you and your duties. As I was activated in an emergency, I came back and was fired for not meeting the metrics, but from what other friends have told me and from what I have seen they seemed to not follow the metrics that they supposedly fired me for. I was also informed by multiple managers that I was performing well and to keep doing what I am doing, with one manager even telling me that I was performing the best in my team. HR informed me that it was due to me being the worst in metrics and totally not because of being in the military, it was just a coincidence that I was fired upon my return for low performance. This was out of the blue as I was not informed by anyone in my team leadership of my supposed bad performance.

avatar
TeKnowledge Response
3y
Thank you for your time to provide your feedback. The role of our people managers and leaders is to provide support, coaching, and direction to our people. We expect everyone to demonstrate the behaviors of our company values, We care, Stronger together, and Learn and grow, and take these matters seriously. I am sorry to hear your experience did not align with our values.
Viewing 13 - 15 of 43 Reviews

Glassdoor has 4,408 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.