Is TeKnowledge a good company to work for as a Tech Support Engineer?

Tech Support Engineer professionals working at TeKnowledge have rated their employer with 3.7 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Tech Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Tech Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Tech Support Engineer employees well?

Tech Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.2 out of 5 stars based on 38 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Tech Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1471) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Good place and work environment" ((in 118 reviews)); "Good working environment and people." ((in 110 reviews)); "Also the people are great and always willing to help" ((in 101 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "You'll get access to information you never knew existed from the great colleagues you'll meet." ((in 93 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 456 reviews)); "Low pay and performance pressure" ((in 228 reviews)); "bad management: the management only see metrics not employees" ((in 167 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 111 reviews)); "No benefits and complicated metrics." ((in 77 reviews))

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TeKnowledge

TeKnowledge Tech Support Engineer reviews

Compare reviews

3.7

83% would recommend to a friend

(38 total reviews)

Aileen Allkins

77% approve of CEO

54% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.1

Career opportunities

3.9

Senior management

3.7

Culture & values

3.6

Work/Life balance

3.2

Compensation and benefits

Tech Support Engineer employees have rated TeKnowledge with 3.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Tech Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Tech Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

38 reviews

5.0

Jun 25, 2025

Work environment

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Motivation Inspiration Team spirit Collaboration Learning

Cons

It is nothing at all

5.0

Jun 18, 2025

Intune engineer

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Great company values care about employees

Cons

don’t offer transport to the house

3.0

Jun 10, 2025

Compensation

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Compensation does not match the stress that engineers go through to ensure customers issues are resolved.

Cons

Exposes you to a dynamic work environment and you get to interact with people from various cultures and aspects of life.

Viewing 1 - 3 of 38 Reviews

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TeKnowledge Tech Support Engineer reviews

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