Is TeKnowledge a good company to work for as a Tech Support Engineer?

Tech Support Engineer professionals working at TeKnowledge have rated their employer with 3.7 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Tech Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Tech Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Tech Support Engineer employees well?

Tech Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.2 out of 5 stars based on 38 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Tech Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 451 reviews)); "Low pay and no substantial increments" ((in 226 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

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TeKnowledge

TeKnowledge Tech Support Engineer reviews

3.7

83% would recommend to a friend

(38 total reviews)

Aileen Allkins

77% approve of CEO

54% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.1

Career opportunities

3.9

Senior management

3.7

Culture & values

3.6

Work/Life balance

3.2

Compensation and benefits

Tech Support Engineer employees have rated TeKnowledge with 3.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Tech Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Tech Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

38 reviews

5.0

Feb 14, 2024

Best place to work

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

You get to learn to be a professional in your field

Cons

You just have to keep learning and give your very best. I wouldn't call it a con per say, but learning is a must.

5.0

Nov 10, 2023

The best IT company

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Learning and growing in tech business world

Cons

None for now None None None None

TeKnowledge Response

Thank you for your feedback. We are glad to hear that you are enjoying your experience at Tek. #WeAreTekExperts

4.0

Oct 12, 2023

Good company culture

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Good company culture while working among really bright young mind

Cons

No remote or hybrid work set up.

Viewing 13 - 15 of 38 Reviews

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TeKnowledge Tech Support Engineer reviews

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