Is TeKnowledge a good company to work for as a Tech Support Engineer?

Tech Support Engineer professionals working at TeKnowledge have rated their employer with 3.7 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Tech Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Tech Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Tech Support Engineer employees well?

Tech Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.2 out of 5 stars based on 38 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Tech Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 451 reviews)); "Low pay and no substantial increments" ((in 226 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

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TeKnowledge

TeKnowledge Tech Support Engineer reviews

3.7

83% would recommend to a friend

(38 total reviews)

Aileen Allkins

77% approve of CEO

54% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.1

Career opportunities

3.9

Senior management

3.7

Culture & values

3.6

Work/Life balance

3.2

Compensation and benefits

Tech Support Engineer employees have rated TeKnowledge with 3.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Tech Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Tech Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

38 reviews

4.0

Oct 11, 2023

Tech Support Engineer L2

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Great team, laptop for an equipment, friendly atmosphere

Cons

flexible working time and no option for long home office

TeKnowledge Response

Thank you for your positive comments! I am happy to hear you enjoyed our company environment, which has been designed to drive a sense of community and to help our people connect and collaborate. As we provide enterprise tech services to our clients we believe the hybrid model that we offer as the best work-life balance approach providing also high-quality service to our clients. Todor Dachev Country Manager Bulgaria

4.0

Oct 1, 2023

Good place to start a career

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

You get to work with an amazing set of people. You get to learn a lot. A good place to start your career.

Cons

Low pay when compared to other partners. Too much workload.

5.0

Jul 21, 2023

Great Culture

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Nice growth. Good work culture

Cons

On-site for the most part

TeKnowledge Response

Thank you for your feedback! We are proud of the work our teams are doing to create a great work environment and a culture we can all be proud to be part of every day. Thank you for helping us continue to Learn & Grow.

Viewing 16 - 18 of 38 Reviews

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TeKnowledge

TeKnowledge Tech Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Tech Support Engineer L2

Good place to start a career

Great Culture

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