Is TeKnowledge a good company to work for as a Tech Support Engineer?

Tech Support Engineer professionals working at TeKnowledge have rated their employer with 3.7 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Tech Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Tech Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Tech Support Engineer employees well?

Tech Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.2 out of 5 stars based on 38 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Tech Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 451 reviews)); "Low pay and no substantial increments" ((in 226 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

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TeKnowledge

TeKnowledge Tech Support Engineer reviews

3.7

83% would recommend to a friend

(38 total reviews)

Aileen Allkins

77% approve of CEO

54% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.1

Career opportunities

3.9

Senior management

3.7

Culture & values

3.6

Work/Life balance

3.2

Compensation and benefits

Tech Support Engineer employees have rated TeKnowledge with 3.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Tech Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Tech Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

38 reviews

4.0

Jun 6, 2023

Gained a lot of useful work experience

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Very suitable working environment and lovely co workers

Cons

High Living expenses in location

TeKnowledge Response

It's great to hear that you enjoyed working at Tek Experts. Our company values - We Care, Stronger Together, and Learn and Grow - guide us to create a culture we can all be proud to be a part of. Regarding the high cost of living, this is not exclusive to Tek Experts but accurate of Lagos, the state where our Nigeria site is located. However, we have tried to reduce the impact of the high cost of living by providing highly subsidized transportation, HMO and monthly beverage supply. We will keep striving to achieve employee satisfaction in multiple ways. #WeAreTekExperts

5.0

May 17, 2023

Growth and opportunities

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

It gives room for progression as a tech engineer.

Cons

The materials are voluminous and alot of stuffs to cover.

TeKnowledge Response

We appreciate your taking the time to provide us with your review and highlighting areas where you believe Tek Experts could improve. This is the kind of feedback that empowers our team to explore opportunities to develop our business and we are grateful for it. We will keep striving for excellence in everything we do for our people. We are glad to hear that you’re enjoying your Tek experience! #wearetekexperts

5.0

Mar 21, 2023

Excellent work space

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

There are lots of career opportunities

Cons

The pay level can be better

Viewing 19 - 21 of 38 Reviews

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TeKnowledge Tech Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Gained a lot of useful work experience

Growth and opportunities

Excellent work space

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