TeKnowledge Tech Support Engineer reviews

3.7

83% would recommend to a friend

(38 total reviews)
avatar

Aileen Allkins

77% approve of CEO

54% positive business outlook

Tech Support Engineer employees have rated TeKnowledge with 3.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Tech Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Tech Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

38 reviews
3.0
Feb 3, 2023

M365

Recommend
CEO approval
Business Outlook

Pros

Great place to learn and upskill.

Cons

Poor salary structure with management

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TeKnowledge Response
3y
It's great you see Tek Experts as a company to learn and upskill. We are passionate about our cultural value Learn & Grow and as part of our 'Grow with Tek Promise', we invest in the training and development of our people so that they are ready to take the next step in their career with us when opportunities arise. Tek Experts is a pay-for-performance business that rewards people based on their personal contributions. We offer our people across a number of technical business units the opportunity to earn a performance-related bonus for meeting quality and productivity targets. At the end of 2022, the bonus payment that could be earned by an individual was doubled. We strive to always learn from feedback - it's how we as a management team "Learn & Grow." We appreciate your feedback and that you shared it with us. Thank you!
2.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Extraordinary commitment to inclusion and diversity. They hire great people

Cons

They don't pay anywhere near what they should for the technical expertise required, but what can you expect from a BPO Very little attention paid to tools needed for the job, top management completely disconnected from day to day operations, clueless.

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TeKnowledge Response
3y
We thank you for sharing your comments with us. We are glad you see the greatness in our people and our culture of Diversity and Inclusion. At Tek Experts, besides base pay, we offer our people across technical business units the opportunity to earn a performance-related bonus for meeting quality and productivity targets, to increase their pay. I am sorry your experience did not meet your expectations regarding the operations management and working tools, and I hope you provided your feedback with local leadership team or HR while you were with us. While we strive for excellence, feedback empowers us to explore areas of potential improvement for our business. I wish you the very best for your future!
1.0
Oct 21, 2022

.

Recommend
CEO approval
Business Outlook

Pros

You will learn a lot

Cons

Poor work-live balance. The company does not care about you.

Viewing 22 - 24 of 38 Reviews

Glassdoor has 4,413 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.