Is TeKnowledge a good company to work for as a Tech Support Engineer?

Tech Support Engineer professionals working at TeKnowledge have rated their employer with 3.7 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Tech Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Tech Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Tech Support Engineer employees well?

Tech Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.2 out of 5 stars based on 38 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Tech Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 108 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 103 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 451 reviews)); "Low pay and no substantial increments" ((in 226 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

Skip to content Skip to footer

Notifications

TeKnowledge

TeKnowledge Tech Support Engineer reviews

3.7

83% would recommend to a friend

(38 total reviews)

Aileen Allkins

77% approve of CEO

54% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.1

Career opportunities

3.9

Senior management

3.7

Culture & values

3.6

Work/Life balance

3.2

Compensation and benefits

Tech Support Engineer employees have rated TeKnowledge with 3.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Tech Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Tech Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

4.0

Sep 14, 2022

Work Review

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Good ambience, nice culture, perks, opportunity for growth

Cons

Not competitive Salary scale, poor welfare,

3.0

Jul 27, 2022

Why TekExpert?

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Good HMO (may change soon since most are upgrading their plan) The advantage to learn on the job Resources for improvement

Cons

Low employees care Low salary work pressure to meet the target

3.0

Jun 18, 2022

Good, not great

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

- You get exposed to Microsoft's cloud services like Azure, Office 365 etc and get really trained on those. - Your speaking skills will greatly improve. Great office space and pension benefits.

Cons

- negligible salary review - too much pressure to deliver on KPIs - staff welfare is an afterthought - salary compensation is not fair, your team mate might be earning far above you, worse off, your team lead might be earning way lower than yours

Viewing 25 - 27 of 38 Reviews

Top companies for "Compensation and Benefits" near you

EPAM Systems

3.6★Compensation & Benefits

DataArt

4.0★Compensation & Benefits

IBM

3.6★Compensation & Benefits

Amadeus

3.7★Compensation & Benefits

Jobs at TeKnowledge

Technical Support Engineer

Lagos

View job

Software Tester/QA Engineer

QA Engineer / Quality Analyst

View all Tech Support Engineer Jobs

TeKnowledge reviews FAQs

TeKnowledge reviews TeKnowledge Tech Support Engineer reviews

TeKnowledge

TeKnowledge Tech Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work Review

Why TekExpert?

Good, not great

Top companies for "Compensation and Benefits" near you

Jobs at TeKnowledge

TeKnowledge reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at TeKnowledge

TeKnowledge reviews FAQs