The Home Depot reviews

3.7

69% would recommend to a friend

(55,653 total reviews)
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Ted Decker

67% approve of CEO

61% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Mar 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Working at the main campus offers plenty of conveniences, networking opportunities abound, great access to tools and education for personal development, always something happening at the SSC

Cons

Extremely political environment, lack of resources for real career advancement, continually fails POC in both opportunity and responses to discrimination

4.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

* Executive/Most Senior leadership genuinely cares, wanting the best for people and the organization * Executive/Most Senior leadership surrounds themselves with smart people to make sound business decisions and take smart risks for the betterment of their associates, organization, and the bottom line * Executive/Most Senior leadership consistently walk their talk, having integrity, character and taking ownership * Executive/Most Senior leadership and most managers appreciate people with strong, impeccable work ethic and adaptability * Great working environment: fast-paced, friendly, exciting, diversity is welcomed, and associates support each other (individual teams and cross-functionally) to ensure the success of tasks, projects, and events * Middle management, for the most part and depending on the business area, is: fair, supportive, and understanding * Wealth of opportunities to take your career any direction you want, IF your current manager champions you, OR you know the hiring manager; so network smart and with a purpose, and maintain a champion * Pays very well (above minimum wage and market comparable) * Excellent benefits (medical, dental, life insurance, 401K +matching) * Awarding perks (bonuses, training classes, care/solution hotlines)

Cons

* Favoritism, cliques, politics, biased performance reviews, and unethical managers can make it difficult for anyone, even top talent, to fairly grow their career * Conflict-avoidance is thick (1) Human Resources working for managers instead of associates, not taking associate concerns seriously, and not being true mediators for amicable solutions (2) Untrained, unseasoned, immature managers “getting rid of people,” instead of taking the high road and ownership to work through concerns * Middle management, small percentage and depending on the business area, tend to be: unfair regarding associate development, showing favoritism and suppressing talents of others; insecure; intimidated by direct reports; and retaliatory

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The Home Depot Response
7y
We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.
1.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Some free time to seek employment elsewhere.

Cons

The company has rolled out a new SalesForce system for distributing appointments. Sales people are now "on call all day" running their own cars with no gas milage reimbursement in a 100 mile diameter area. You spend more time in your car than you do face-to-face with a customer. appointments are set 50 away from your home with little to none in your own area. Bonus Commissions have dropped and they demand 4 hours free labor in the store on Saturday to generate leads.

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The Home Depot Response
8y
Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. We strive to create an environment where all associates feel they’re respected and that their contributions are valued. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.
Viewing 37 - 39 of 55,653 Reviews

Glassdoor has 58,224 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.