The Home Depot reviews

3.7

69% would recommend to a friend

(55,658 total reviews)
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Ted Decker

67% approve of CEO

61% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
4.0
Oct 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Employee-focused company with generous programs designed to assist, promote, and provide overall support for all employees at all levels (store associates to corporate roles).

Cons

No centralized Product Management discipline or broad adoption of modern Product Management practices except for within the Ecommerce / Online team. The belief seems to be that centralization of Product Management decreases the business's flexibility in decision-making - they want to empower VPs to run their area as they see fit. The result is a very fragmented approach to Enterprise Software development. Consequently, your experience as a Product Manager in The Home Depot will vary drastically based on which team you join.

4.0
Jun 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Dive straight into a multi million/billion dollar business right out of school. Incredible experiences when looking back that can really make you shine to your next employer. There are not many businesses this large handling this many dollars/customers. If this is your ticket into Home Depot take it, tough it out for a year, and find a role that you enjoy. Home Depot is huge organization with endless career opportunities. Taught me invaluable lessons on retail, customer service, and how company culture can make or break an organization. The main campus is very nice with a full service cafe, gym, laundry service, CVS, basketball and boccie ball courts, and credit union. Smyrna is a growing area with a new professional baseball stadium (Braves) 10 minutes from headquarters. Supportive culture that is willing to help and wants to see you grow and succeed. A family feel. I am still friends with former co-workers, and even supplier partners that I worked with while at The Home Depot. If you leave for the right reasons (lifestyle change/unavoidable circumstances etc) they are supportive and will even tell you they would love to have you back one day. If you go to a competitor though they will most likely blacklist you from returning, and walk you out of the building immediately. Consistent happy hours and Home Depot paid for quarterly events (Braves games, Main Event, Six Flags etc) as well as opportunities to do charitable work in the community. Entrepreneurial feel. If you have a business idea within your category you can build a case and present it to your category leader. They are open to ideas to grow the business, and will sometimes give you the green light to test new strategies. After 6 months experience and manager approval you will be allowed to work remotely 1 day per week.

Cons

Can be very demanding and long hours. 100+ emails per day that you are expected to respond to by end of day on top of reporting and managing a multi million/billion dollar business. Be careful to do your research and ask specific questions about your product category while thinking about the nature of the business. If you work in a high sales of an emergency category (HVAC, dry vacs, etc) you may be required to carry a cellphone on weekends and work longer hours, but will be promoted faster if you do a good job. You are the primary point of contact for inventory related issues in a global market. Other co-workers on my team and I consistently worked 50-60 hours weeks, but others in our department on different teams worked 40 hour weeks as their category was less complex and had lower annual sales/less pressure. Almost all of the tools used to do your job are built and developed in-house therefore you will not gain much, if any, transferable systems experience outside of Microsoft Office, and potentially base level Tableau and SharePoint based on your team. Your job can be made much easier or harder based on the quality and engagement level of your manager. They are your buffer between high level executives that you work with and yourself. Having alignment and support from your manager can very heavily impact the role until you are comfortable running your product category. High level executive behind the curtain moves that are premeditated accompanied with political BS that you have to play to be well liked by your management. To be expected in almost any large organization though. Not a lot of recognition for doing things right, and a lot of pressure for mistakes. As an inventory analyst we are constantly reminded of things that are wrong, and seldom commended for executing a business plan. It is expected. Minimal to no travel.

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The Home Depot Response
7y
Thank you for taking the time to share a review. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.
3.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Collaboration. My co-workers were the best. There were always rumors that the corporate office at Home Depot was cut throat and very competitive. Well, I didn't have the experience, at least not from my co-workers. We often spent time together outside of work, and it was somewhat encouraged by management.

Cons

Want a promotion? Fit in. That's it. I loved the people I worked with, but promotions were often given to people who fit in rather than those that stood out. Want a promotion? Be from suburbia with Abercrombie & Fitch swag. I've seen people be promoted within less than three months for basically just doing their job. I went through three managers and five accounts all within a year. There was constant movement, which didn't make a lot of sense nor did management seem to care. Often the changes were made less than two weeks ahead, leaving analyst to be ultimately project managers. Be aware of who the players are, often times one manager had say and the others just followed. There were constant rumors of people being blocked when trying to transfer departments. Best advice: Use them. Don't let them use you. In other words, "Take your career in your own hands."

Viewing 46 - 48 of 55,658 Reviews

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