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      The Home Depot

      Engaged Employer

      The Home Depot reviews

      3.7

      68% would recommend to a friend

      (55,778 total reviews)
      avatar

      Ted Decker

      66% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Reviews by job title

      56K reviews
      4.0
      Apr 3, 2009

      Home Depot is a Top Tier Retail Employer

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      our store has a good group of people; good team work; the company gives people many opportunities to grow in the business; management from the top down is seeking to make each Home Depot store a good place to work (in addition to being a good place to shop).

      Cons

      retail requires work every weekend and on holidays; managers, and therefore management styles on the store level, change often.

      3.0
      Apr 2, 2009

      Dead Weight

      Kitchen and bath associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Anyone who works in retail knows how hard it is. At the home depot, it is very much like any other retail but somehow better. You get to HELP people. when a guy comes in and has no idea how to fix something, it's really satisfying to know you can help some one who really needs help. Customers are getting better at taking a womans advice on home projects. I've even had women ask if I really know what I'm talking about. After years of home ownership, I can say that I really can fix just about anything that could go wrong. I really like giving advice to people who are in similar situations. And they trust me to help again and again.

      Cons

      The Home Depot was started by expert tradesmen who were retired and willing to help. They also brought with them a "mightier then thou" attitude. It's really hard to listen to someone who acts like you're bothering them. If anything else, this is what I see to be the worst thing. The oldtimers are stuck in that frame of mind and it hurts customer service. They won't do anything above and beyond because...they don't have to! They won't fill counters or seek out people because the pay is the same if they don't. I know that this could be a problem in any company but when you are in a store where people come for HELP.......they should get it....politely and without feeling like you're bothering the guy! And one more thing. I have 20 plus years in retail and several in home improvement. When I applied recently for part time work, they started me at $9.65 an hour. When I left the company 3 years earlier, I was a Pro Department Manager and was making $19.00. an hour.(Not nearly what a man would be making). So why start me at $9.65 when I have so much more to offer then someone off the street? I was so sad that that was the offer. I could be placed in any department and feel confident that my service would be outstanding. Is it a girl thing? I'm sure if I were a guy, the offer would have been different.

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      ReviewsThe Home Depot reviews

      Glassdoor has 58,361 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.