The Home Depot reviews

3.7

69% would recommend to a friend

(55,704 total reviews)
avatar

Ted Decker

67% approve of CEO

61% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,704 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Used to be great with 10k in training per year. Used to have vertical growth. Used to have a solid operations center. Great co-workers and a nice relaxed environment.

Cons

New CISO cut all training funding. No internal promotions. The Sr Director would rather hire "Consultants" from the company she used to work for, E&Y, instead of promoting from within. Pay is well below industry standards.

1.0
Apr 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired. You don't need any skill or experience at all.

Cons

Way too many to discuss in detail. Extremely poor customer service resulting in many dissatisfied customers; therefore, little referrals or word of mouth marketing. Good ole' boy management system. Favoritism given to the chosen few. Skewed and unaudited reports sent to upper management with "fudged" numbers in order to look good and advance up the corporate ladder. Unqualified leads, bogus appointments, lack of training and product knowledge by store associates and project specialists who are setting the leads, unskilled, unqualified installation team. Unfair and unjust payment of commissions, Lack of communication between sales consultants, administrative staff, measure techs, installation teams, marketing reps, lead generators, and upper management. Inapporiate use of the values built by "The Home Depot," for personal gain of those in management in the Home Services department.

Viewing 103 - 105 of 55,704 Reviews

Glassdoor has 58,280 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.