Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 106 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 64 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 219 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 30 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 24 reviews))

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Nov 11, 2014

Very nice job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work Great With me on the days off

Cons

Working with new untrained employees

4.0

Nov 7, 2014

Great Stepping Stone

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to get a lot of helpful information if you plan on becoming a franchise owner or even a UPS employee.

Cons

If think you can make a career out of being a store manager then think again. Once you reach a certain point in your franchise owners company the next option is to be a owner yourself and that is very difficult.

2.0

Oct 27, 2014

Fair experience with low pay is a very kind way to describe my employment with this franchised company.

Store manager

Recommend

CEO approval

Business Outlook

Pros

The store was in a hotel so the atmosphere and professionalism were great. I was included and treated as a department manager and that was great.

Cons

The owner made me feel like a pee-on, gave me the leeway to operate in a way that works best for me, then scream at me for doing so. The owner promised bonus' and raises based on sales but reniged and then fired me when I addressed my concerns.

Viewing 3001 - 3003 of 3,155 Reviews

Jobs at The UPS Store

Part-Time Center Associate 0535

Full-Time Center Associate #7740

Part-Time Center Associate 7346

Washington, DC

View job

Full-Time Center Associate 7346

Full-Time Center Associate #7849

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very nice job

Great Stepping Stone

Fair experience with low pay is a very kind way to describe my employment with this franchised company.

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