Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 106 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 64 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 219 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 30 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 24 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 27, 2014

Good college job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

very customer based, easy to learn, training, sales, very flexible.

Cons

only long hours during December.

3.0

Oct 23, 2014

Private Job, Not UPS but satisfying work area

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The pros are it's a private owned store so they are lax about many things, taking days off, learning the curves of selling, and great 1v1 teaching(management is great). It benefits the owners directly depending on how you operate, if you do well they treat you well, if you don't, don't expect the best. You get what you work for. Small bonuses at the end of the year. Great for highschool students, not so good for a career.

Cons

No room for promotions, no raises per year/semi-annual/quarters, no paid time off, no holiday pay, no incentives for selling, no benefits(unless you're full time). Of course all of these depends on your area/store and depends on the owner if they want to give incentive for selling. I've seen the numbers/profit rise over the years I've been with them, never once have I've seen a raise even when I asked for a raise, it was never given.

4.0

Oct 18, 2014

It can go Either way

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Multiple daily job requirements that keep the monotony down. Small crew which can help you stand out and with many owners having multiple store perhaps rise quickly to a new position.

Cons

Pay is mediocre considering you are basically running the store as in my case. My owner made promises that he failed to keep on multiple occasions leading to a very uncomfortable work environment. I fulfilled my end of the bargain but when the time came for my raise and promotion he "changed his mind". I gave this job 110% and EARNED my PROMISED Raise and Promotion just be caution with this particular store employer.

Viewing 3004 - 3006 of 3,155 Reviews

Jobs at The UPS Store

Human Resources Assistant/Administrative Assistant

Packing Printing and shipping The UPS Store

Digital Print Specialist / Center Associate

Part-Time Center Associate

UPS Store retailer associate