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      The UPS Store

      Part of UPS

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      The UPS Store reviews

      3.5

      49% would recommend to a friend

      (3,155 total reviews)
      avatar

      Tim Davis

      48% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

      Reviews by job title

      3K reviews
      4.0
      Aug 6, 2014

      Manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for! Learn a lot about logistics and running a small business. Also learn how to interact with people.

      Cons

      It can get stressful at times, especially when there is a rush. Software might be hard to learn at first, but it does get better.

      4.0
      Jul 30, 2014

      Okay first job

      Shipping clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible schedule, basic work, get to know more on shipping practices.

      Cons

      not good if you are looking to grow. Franchise. Depends on the owner if you get the raise or not.

      4.0
      Jul 28, 2014

      Good first real job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of the individual UPS Stores are owned and operated by franchises so your experience may vary. My experience was generally favorable as the owner of my store was competent and fair. It was better experience than fast food or retail and therefore probably more valuable on a resume, in that the basic business skills you (can) pickup can serve more than flipping patties, chasing grocery carts or stocking shelves would. A good portion of the customers are business owners themselves which encouraged a more professional environment. I would recommend it as a good early/first job. A number of fellow employees were mothers of older children who were starting to wade into the workplace without jumping right in and it seemed to work for them. Obviously all managers are different, so again, YMMV, but they were pretty reasonable about time-off and scheduling.

      Cons

      There isn't much room for promotion beyond manager of the store. Most UPS store owners in my experience are “frenemies” so it's not you could advance beyond the number of other stores your store owner happens to own. Also, as with many customer-facing jobs, the customers come in waves. So the job is typically long periods of sheer boredom trying to come up with activities to be productive punctuated by periods of terror trying to service a tsunami of impatient customers that come in all at once.

      Viewing 3022 - 3024 of 3,155 Reviews
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      ReviewsThe UPS Store reviews

      Glassdoor has 3,241 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.