Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 177 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Laid back and flexible schedules" ((in 76 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 67 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 105 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 24 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Jul 28, 2014

Always behind the curve

Franchise consultant

Recommend

CEO approval

Business Outlook

Pros

The ability to impact the lives of Franchisees by assisting/coaching them in methodologies attuned to successful sales and operations strategies

Cons

Top-down approach that stifles creativity. A lot of UPS alumni holding sway in levels of upper management, who are excellent operators within the paradigm of a global logistics company, but fail to understand the dynamics of a retail environment. Betrothed to business processes, but blind to the ever changing needs of a retail customer (includes Franchisees)

2.0

Jul 28, 2014

manager

"certified"

Recommend

CEO approval

Business Outlook

Pros

I really loved working there when i first started. It is fairly structured and layed back.

Cons

After two years and three owners I knew there was a problem.

2.0

Jul 14, 2014

Experience

Package handler

Recommend

CEO approval

Business Outlook

Pros

Great benefits, safety and overtime.

Cons

Pay rate is really low. All of your hard earned money goes to union dues.

Viewing 3025 - 3027 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

Shipping Center Assoicate

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

The UPS Store

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Reviews by job title

Always behind the curve

manager

Experience

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