Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 177 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Laid back and flexible schedules" ((in 76 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 67 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 105 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 24 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 20, 2014

Great place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, Nice hours, nice overall

Cons

No to much to say here

3.0

Jan 19, 2014

This job has been a good stepping stone, but there is no room for growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's way better than just working at McDonalds. You have opportunity to gain experience in data entry, office administration, and inventory management, though it is a retail job.

Cons

The UPS Store is a franchise, so every store is operated differently, and they are all considered small businesses. Some owners will be better than others. Be prepared to do more than just packaging and shipping. Also, don't expect to be full time with benefits.

3.0

Jan 19, 2014

Simple work that sometimes gets frustrating and tedious

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Easy work, corporate interactions are simple, can have very quiet days depending on your location

Cons

Pay (mediocre hourly), know it all customers, some prices are hard to up-sell versus competitors (FedEx, USPS).

Viewing 3067 - 3069 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

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