Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 177 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Laid back and flexible schedules" ((in 76 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 67 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 105 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 24 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 17, 2014

Relaxing

Customer service assistant manager

Recommend

CEO approval

Business Outlook

Pros

It is a laid back environment during non-holiday seasons and great for college students. The owners are great and I love working here as a college job.

Cons

Not much growth, hours depends on how many people work there. The days can drag on unless you are employed by someone who finds busy work for you. Even that can be lacking sometimes.

5.0

Jan 16, 2014

The UPS Store in Waco was a great place to work at while I did school

Manager

Recommend

CEO approval

Business Outlook

Pros

The work environment was amazing. It is kingdom business model, where employees serve each other and customers.

Cons

The only con I can think of is how busy it gets around Christmas.

4.0

Jan 15, 2014

Good part time job

Part time job

Recommend

CEO approval

Business Outlook

Pros

Lots of customer interaction. Worked with hands. Good summer job. Good manager who was able to quickly teach me the necessary skills to function on my own.

Cons

There were not many bad things about the job. I only worked at the store for a few months over the summer. I enjoyed my time working here.

Viewing 3070 - 3072 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

Shipping Center Assoicate

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity MURRIETA