Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 164 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 76 reviews)); "Flexible Schedule and easy to learn" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 220 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "salary is low and lots of works" ((in 26 reviews)); "You'll be alone in the store with no training." ((in 25 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Dec 23, 2024

Overall, I have a positive experience about this job.

Sale associate

Recommend

CEO approval

Business Outlook

Pros

The employer and manager there is professional and nice.

Cons

Sometimes you have to deal with angry customer.

2.0

Dec 22, 2024

Franchise nature makes employment variable

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

There can be quiet periods and relatively simple days full of drop offs and receipt printing.

Cons

The protocols for complex shipments and expectation of packing can be difficult to navigate as a newbie. Also, there are a wide variety of services there that take time to familiarize yourself with.

1.0

Dec 22, 2024

Awful owners but corporate has it together

Manager

Recommend

CEO approval

Business Outlook

Pros

NONE, no sick time, no health benefits, no raises, no reviews. over 5 years I got one raise when I went from associate to manager.

Cons

hours, no vacation time, no health care offered, schedule can change any time I can see the schedule and accept it on the app and then the owner will change the schedule and not consult with you or let you know.

Viewing 328 - 330 of 3,154 Reviews

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The UPS Store reviews

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Ratings by demographic groups

Reviews by job title

Overall, I have a positive experience about this job.

Franchise nature makes employment variable

Awful owners but corporate has it together

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