Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 164 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 76 reviews)); "Flexible Schedule and easy to learn" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 220 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "salary is low and lots of works" ((in 26 reviews)); "You'll be alone in the store with no training." ((in 25 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Dec 29, 2024

Average Retail Sales Position

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Positive work atmosphere, Friendly Customers, Consistent Schedule

Cons

Not much room for growth, No benefits, No PTO

1.0

Dec 26, 2024

Don't Even Bother Applying

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent hours, comfortable working conditions

Cons

Was hired during the busy season/strike. Never received any proper training or guidance, or received any kind of feedback. Was thrown to the wolves and let go as soon as Christmas was over and the strike came to an end.

5.0

Dec 24, 2024

Good experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

A lot of independence, manageable work load

Cons

Working alone, no immediate assistance when problems are encountered

Viewing 325 - 327 of 3,154 Reviews

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