Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 208 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 26 reviews)); "The salary is low and moving up is limited." ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Aug 28, 2024

UPS Store

Store associate

Recommend

CEO approval

Business Outlook

Pros

- Good pay for recent grads - Decent benefits - Real world exposure

Cons

- Dealing with rude clients

4.0

Aug 28, 2024

Good part time job if you value work/life balance

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

good customer base, understanding management, flexibility

Cons

very busy holiday season, no benefits

1.0

Aug 27, 2024

Okay work, but betrayed and left to hanger by owners.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good Management, and coworkers who are genuinely fun to work with.

Cons

Hours cut back, but the days you work stays the same, so you are part time but still have a full 5 days taken up by work. All PTO and Holiday pay has been taken away.

Viewing 448 - 450 of 3,155 Reviews

Jobs at The UPS Store

Part-Time Center Associate 0535

Full-Time Center Associate #7740

Print Production Sales Associate 7346

Vereinigte Staaten von Amerika

$17 - $20 /hr

(Employer provided)

View job

Part-Time Center Associate 7346

Vereinigte Staaten von Amerika

View job

Part-Time Customer Service Associate