Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 208 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 26 reviews)); "The salary is low and moving up is limited." ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Aug 27, 2024

Good staff, tiring work

Store associate

Recommend

CEO approval

Business Outlook

Pros

My location had attentive management and flexible hours. People who needed to work full-time hours were afforded that, and those who didn't were still scheduled for the amount of hours they wanted.

Cons

The biggest downside is (as in any job) the customers. Much of this job is explaining things to people who come in, over and over, Additionally, this job will make you be on your feet most of the day, but when there are lapses in customers (mostly during 10am - 2pm) there is no supplemental tasks to get done, and can become very boring.

5.0

Aug 26, 2024

Package loading

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

Facility was organized and trucks were loaded in a reasonable time.

Cons

Towards holiday months packages would get hard to sort through to make optimized truck routes.

4.0

Aug 26, 2024

Easy and Manageable workload

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The job is in not mentally demanding

Cons

The work can be repetitive

Viewing 451 - 453 of 3,155 Reviews

Jobs at The UPS Store

Digital Print Specialist / Center Associate

Part-Time Center Associate

Packing Printing and shipping The UPS Store

Full-Time Center Associate

Part-Time Center Associate

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good staff, tiring work

Package loading

Easy and Manageable workload

Jobs at The UPS Store

The UPS Store reviews FAQs

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