Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 175 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 221 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 103 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 22 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,156 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Feb 16, 2025

Meh experience at The UPS Store

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It's pretty chill for most hours of the shift.

Cons

Sudden times when many customers come in at once needing different services. Very stressful

2.0

Feb 16, 2025

Franchise

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy Work and easy work.

Cons

No benefits, no career opportunities, no growth. Most locations are ran by family so you dont really have an opportunity to be a manager. Hours / Pay sucks for how much you do.

4.0

Feb 16, 2025

Great team, lots of customer service, low pay

Store associate

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, amazing managers and co-workers.

Cons

low pay and no benefits.

Viewing 490 - 492 of 3,156 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

Shipping Center Assoicate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job