Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 14, 2025

Chill work environment, low pay and few opportunities

Retail store associate

Recommend

CEO approval

Business Outlook

Pros

Generally a pretty laid back moment-to-moment atmosphere, obviously location dependent.

Cons

Low pay, often understaffed, irritating internal systems for dealing with corporate.

5.0

Feb 10, 2025

The UPS Store Manager

Manager

Recommend

CEO approval

Business Outlook

Pros

Fast paced, great learning opportunities, and broad experience.

Cons

Typically short staffed, only have 1 or 2 people during shift.

2.0

Feb 8, 2025

UPS Store owner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I’d like to know if the owner of a UPS STORE FRANCHISE has to pay you for training that they require you to do at home?

Cons

UPS store rips off customers

Viewing 493 - 495 of 3,156 Reviews

Jobs at The UPS Store

Sales Associate/Customer Service

Part-Time Center Associate 0535

Shipping Center Assoicate

Vereinigte Staaten von Amerika