Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 106 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 64 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 219 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 30 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 24 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 21, 2024

Ones owned by MOWLASON CORPORATION

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

They will give you work

Cons

Management is terrible, owner is nonexistent in the issues at work, they have a racist general manager that speaks ill of employees, overall terrible place to work

3.0

May 21, 2024

Meh

Store associate

Recommend

CEO approval

Business Outlook

Pros

My co-workers were nice people and some nice customers

Cons

With lots of CRS jobs, some customers can ruin your day because of their attitude.

5.0

May 20, 2024

Opportunity for Growth

Manager

Recommend

CEO approval

Business Outlook

Pros

Excellent position to hone your customer service skills and develop proficiencies with MS Office suite, POS system, and logistics management systems. My store had some of the best employees I've had the pleasure of working with and the store owners went above and beyond for their staff.

Cons

Customers are often confused about the services provided or what is expected from them in order for the interaction to progress smoothly. Corporate managers will also show preference to 3rd party packing and shipping locations that are not official "The UPS" stores because they must voluntarily resign contracts whereas official store are obligated, this means that official stores needs are neglected over 3rd parties even if they're doing magnitudes of more business.

Viewing 544 - 546 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

Digital Print Specialist / Center Associate

Part-Time Center Associate

Part-Time Center Associate

Digital Print Specialist / Center Associate #4331