Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 173 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "flexible schedule and work hours" ((in 82 reviews)); "Great manager and owner." ((in 59 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 207 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "There is no room for advancement; as the UPS store is a franchise and you will never have the owners job." ((in 31 reviews)); "You'll be alone in the store with no training." ((in 26 reviews)); "salary is low and lots of works" ((in 26 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

52% would recommend to a friend

(3,142 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 28, 2021

Some decent work experience, but not a great place to work

Graphic designer/print production

Recommend

CEO approval

Business Outlook

Pros

Good experience in printing. Could be a decent starting point for a beginning graphic designer looking to gain experience. I had great co-workers and a great manager. Good work hours.

Cons

VERY low pay for graphic design. Very little design work (mostly printing) and of the design work I did, I had little to no creative freedom, so not very fulfilling long-term. Being a franchise, your experience will vary based on your franchise owner, but the owner of store where I worked did not treat their employees with any basic level of respect. No benefits at my store until after one year of employment. No room for growth.

4.0

May 12, 2021

A short overview

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay and a good working environment

Cons

No benefits for the franchise

1.0

Nov 26, 2020

There was no such position

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

It was located in a very nice neighborhood. That's all I got.

Cons

I ended up doing packing and shipping for two months at Christmas. Ghost of an owner, lunatic of a conniving manager. I was promised $12/hr at 40hr/week and only got $10/hour and had to beg for 40 hrs/week. The power company came to turn off the power because the bills weren't paid. Staples was suing the guy for not paying on his charge account with them. When I quit, he 'forgot' to sign my last paycheck and I had to track him down in another city to get my money. Very unprofessional and unethical. Not at all how I would do business.

Viewing 64 - 66 of 3,142 Reviews

Jobs at The UPS Store

Customer Service Associate

Part-Time Center Associate 7259

Retail Sales Associate