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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

52% would recommend to a friend

(3,142 total reviews)
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Tim Davis

48% approve of CEO

45% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Early Hours, 'flexible' schedule (but only if it's for school purposes).

Cons

-Bad pay; starting pay is $10.50 an hour and you will maybe get a 50 cent raise every year or so. Assistant manager pay was $13.00 an hour. There are no benefits at this job. -No upward movement. -Employer often takes out frustrations on employees. -There was no written set of rules or contract for how things should be run in the store. -During the pandemic, we were expected to kick people out of the store for not wearing a mask. This lead to many arguments with customers and verbal abuse, threats of lawsuits, and violence against the employees. -Medical appointments were not an acceptable form of excuse. Employer frequently made appointments during work hours but employees were not allowed to do this. Again, none of this was mentioned during time of hiring. -Employer frequently takes smoke breaks and employees often have to track them down outside if you someone calls for them or if they need assistance on a shipment/print job. These smoke breaks are usually 15 minutes long and several were taken every day. -Listed as part time job but consistently schedules you 40 hours.

1.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

You'll get lots of exercise

Cons

You will be under intense pressure to run a crazy busy UPS store cashiering packaging arguing over prices upselling and shipping.. hauling stuff around. You will have almost no time to churn out small boring graphic design projects. You will also be overseen by the most penny pinching micromanaging type of small business tyrant imaginable. It's not a Graphic Design job. It's a UPS store job with more pressure.

5.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Stays busy I had an amazing manager. Good pay

Cons

A lot of Amazon returns with customers who have no idea how to get the barcode so there is a lot of time spent with customers trying to show them how to use their phones just to get the return code.

Viewing 61 - 63 of 3,142 Reviews

Glassdoor has 3,228 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.