Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 173 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "flexible schedule and work hours" ((in 82 reviews)); "Great manager and owner." ((in 59 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 207 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "There is no room for advancement; as the UPS store is a franchise and you will never have the owners job." ((in 31 reviews)); "You'll be alone in the store with no training." ((in 26 reviews)); "salary is low and lots of works" ((in 26 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

52% would recommend to a friend

(3,142 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 17, 2020

It was OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff was understanding Flexible schedule Bonuses for holidays Close relationship with coworkers

Cons

Manager was unprofessional/liked to micromanage a lot No way to professionally grow No benefits

4.0

Jun 5, 2020

franchise ownership makes a big difference

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Many diverse parts to the job which can be strategically emphasized if/when looking for employment elsewhere. Gain experience in customer service, multi-tasking, time management and operating office equipment. Likely to obtain Fingerprint Rolling Certification and/or become a Notary Public. Depending on your boss and so long as you are actively seeking knowledge, you can learn a lot about entrepreneurship, have ample opportunity for growth, and cultivate valuable and rewarding relationships with local residents and businesses.

Cons

Because UPS has a lot of relationships with various retailers, customers can be demanding and expect you to know everything about every company, especially when it comes to returns. The UPS Store and UPS Corporate are separate entities, a difficult concept to have to explain when people have certain questions about deliveries. Some franchise owners can be cheap, which affects your hours, pay, and workload.

4.0

Jun 1, 2020

Just Ok

Store associate

Recommend

CEO approval

Business Outlook

Pros

Good for college students/ flexible

Cons

Pay and it can get busy

Viewing 73 - 75 of 3,142 Reviews

Jobs at The UPS Store

Customer Service Associate

Part-Time Center Associate 7259

Packing Printing and shipping The UPS Store