Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 177 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 112 reviews)); "Great people that you work with and very flexible with time" ((in 100 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 77 reviews)); "flexible schedule and work hours" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 214 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "Poor Training (mainly have to teach yourself through trial and error)" ((in 28 reviews)); "The salary is low and moving up is limited." ((in 27 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

52% would recommend to a friend

(3,143 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 19, 2018

Poor management/work environment

Store associate

Recommend

CEO approval

Business Outlook

Pros

Always variety in every work day

Cons

Lack of follow through from manager

5.0

Aug 20, 2018

Working as a Sales Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My manager was fantastic, location was great so I had a great opportunity to work in a slightly stressful environment and make some good money through college.

Cons

Not all stores were run in this way. I worked at another store which was not organized and didn't focus on supporting other employers or achieving for the highest customer satisfaction.

4.0

Jul 6, 2018

Can be a good place to work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Its all about who you work with in this type of environment. If you have a good boss who treats you well, you can make the best of it and enjoy it.

Cons

Small pay, only stressful if you make it.

Viewing 106 - 108 of 3,143 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

Customer Service Associate