Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (153) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 172 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 110 reviews)); "Great people that you work with and very flexible with time" ((in 102 reviews)); "Flexible Schedule and easy to learn" ((in 75 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 67 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 214 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 107 reviews)); "There is no room for advancement; as the UPS store is a franchise and you will never have the owners job." ((in 30 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,150 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 18, 2017

Decent customer service job

Student, software engineer, ex-ups store employee

Recommend

CEO approval

Business Outlook

Pros

Easy work relative to other unskilled jobs with comparable pay.

Cons

No opportunity to develop meaningful skills or advance in position beyond a particular store.

3.0

Apr 4, 2017

Not What I Though

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You learn attain alot of skills, and work with all types of people

Cons

Alot of work for minimum wage, poor management,

4.0

Mar 23, 2017

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work in a nice environment, learn a lot about shipping and customer service

Cons

Deal with some major customer issues and no growth opportunity

Viewing 142 - 144 of 3,150 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

Mailroom Associate - The UPS Stores

Customer Service Associate

The UPS Store Specialist