Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (153) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 179 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 111 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Laid back and flexible schedules" ((in 74 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 218 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Poor Training (mainly have to teach yourself through trial and error)" ((in 23 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,150 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 7, 2017

Bad Management

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The job itself is low stress once you get the hang of it. Free lunch in cafeteria for certain special venue The UPS Store locations. The owner works just as hard as the staff when their is a big project going on.

Cons

The upper management is not the best to work under. Employee Morale is low to the point of not caring about the job.

4.0

Jun 7, 2017

*A+ Good people/Good Expeience

Store manager

Recommend

CEO approval

Business Outlook

Pros

* Employees will be required to learn and implement .SUPERIOR and excellent customer service skills. Face to face and phone interaction a constant. * If you did not before, you WILL become an expert in regards to multi-tasking, people skills, attention to detail, and working hard in a fast paced environment. * You will learn data entry of at least 40 WPM by default. * You will learn all aspects of a Retail/Customer service environment in a small business setting. which, in my opinion, is the way to go before heading up to the bigger companies.

Cons

*Raises are few and far between. You will learn pretty quick that is the case, so it's more of a choice(for applicant) than a con(on the company). Temporary dollar or two an hour or experience?

3.0

May 19, 2017

Not the best job, but not the worst

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

It's always neat to see the different odd/unusual items customers bring in to pack and ship. It's a pretty relaxed place to work, not usually stressful, and having easy going coworkers makes it better. Customer interaction is simple and the job is straightforward and mindless.

Cons

Poor store owners can really break the job. I don't feel that myself or any of my coworkers are paid nearly enough for the work we do. Store owners tend to not want to hire full time employees because they don't want to pay for the benefits they would have to pay.

Viewing 139 - 141 of 3,150 Reviews

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