Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (153) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 174 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 106 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "Laid back and flexible schedules" ((in 78 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 210 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "There is no room for advancement; as the UPS store is a franchise and you will never have the owners job." ((in 30 reviews)); "salary is low and lots of works" ((in 28 reviews)); "You'll be alone in the store with no training." ((in 24 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,151 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Sep 20, 2016

Not Great for Graphic Designers

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

- I got to meet a lot of interesting people; famous race car drivers, NFL players, musicians, actors, etc..

Cons

- Low pay -No advancement -No benefits -No set breaks -No paid vacation -No paid days off; not even federal holidays. You are just out and have short paychecks. -Managment too lax on making employees to be there on time. Me and one other person would open in the morning. I was always about 20min early while the other one was always 20-40min late. The person always overslept. We would have irate customers in the morning waiting at the door. I complained to the manager but she didn't care. Funny, the person seemed to be able to get up on time if they knew the owner was going to be there at 8:00am.

4.0

Sep 16, 2016

I was able to gain a lot of valuable experience owning a The UPS Store franchise.

Owner/manager

Recommend

CEO approval

Business Outlook

Pros

Being my own boss and being in charge of my store and being in charge of my own employees. Being a small business owner.

Cons

Not be able to "think outside the box" but rather being tied down to a set way of doing things.

4.0

Sep 12, 2016

Loved the job and co-workers, but not the owner or corporate.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The job itself is great. Pretty relaxed and easy--though there is a lot to learn and you're never not learning new things. In the world of shipping, rules change regularly. My co-workers were awesome.

Cons

The owner is unbelievable in every possible meaning of the word. If you like being treated like a child, talked down to, insulting behind your back (she says things where she thinks you don't hear, or people tell you what she said while you're not there), and more, this is a good place for you. Customers can be beyond stressful sometimes. The UPS Store and UPS are two different companies and they have different rules, but they don't understand that and will never believe you.

Viewing 154 - 156 of 3,151 Reviews

Jobs at The UPS Store

Part-Time Center Associate

Shipping Center Assoicate

Full-Time Center Associate

Full-Time Center Associate