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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,151 total reviews)
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Tim Davis

48% approve of CEO

45% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Had an amazing team and a wonderful store owner, the work was always super fun and we always had great customers

Cons

Can get slightly busy, but even at its busiest, it's no busier than a food place on a slow day.

3.0
Oct 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I really do enjoy working at The Ups Store. I've learned incredible amounts of useful skills such as printing, graphic design, packing, and many other random "office" skills. I have learned sales and customer service. Work environment has almost always been positive and I genuinely enjoy what I do.

Cons

Unfortunately the franchise owner of the 3 stores I work at really does not care about his employees and seems to only care about sales. After looking at other hourly wages for other ups stores I realized I've been being underpaid significantly for the past 9 months. I haven't really seen any opportunity to move up after getting manager training which doesn't look very promising to me since I won't even be earning $1 over minimum wage to be a manager of my own store as well as helping 2 other stores. As a whole the ups store seems to be pretty heavily regulated by cooperate (at least that's what I am told by my boss) and that is the reason why sales are so heavily stressed. All we do all day is try to up sell shipping and packing and if our sales average and overall store sales are not a certain amount we are criticised and I have been threatened with being fired.

1.0
Sep 26, 2016

Job seekers

Recommend
CEO approval
Business Outlook

Pros

You talk to many different types of people.Learn alot about the parcel service.Mostly stress free pace.

Cons

The owner is a grumpy old hag that talks down to you,and makes snide comments ,.Explains things in a very confusing way,and makes you feel and look stupid for not understanding.

Viewing 151 - 153 of 3,151 Reviews

Glassdoor has 3,237 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.