Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 177 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 74 reviews)); "flexible schedule and work hours" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 228 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 110 reviews)); "salary is low and lots of works" ((in 26 reviews)); "You'll be alone in the store with no training." ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Nov 9, 2015

Worst Job

Center associate

Recommend

CEO approval

Business Outlook

Pros

Relationships with co-workers and a few friendly customers. Pay rate.

Cons

Everything. Owners berate their employees in front of customers and coworkers. Lack of decent training. They rip customers off and pick fights.

3.0

Oct 17, 2015

Fun but difficult

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Most stores are closed on Sunday, the hours are flexible, significant amount of down time at some locations. You get to know your repeat clients very well and it's rewarding helping them with a big project whether shipping something fragile or a copy job.

Cons

Pay is not equivalent to what you're responsible for day to day, there's A LOT to learn and you don't make nearly enough. It's a franchise so the owner doesn't have to offer you any benefits. I never had a paid holiday or any paid time off.

3.0

Sep 25, 2015

could be better

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Personal life isnt altered, easy

Cons

Low income, no benefits, no choice on uniform type, manager picks most expensive uniform

Viewing 178 - 180 of 3,153 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

Vereinigte Staaten von Amerika

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

Mailroom Associate - The UPS Stores

UPS Center Associate - Afternoon Shift

Customer Service Associate