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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,152 total reviews)
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Tim Davis

48% approve of CEO

45% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing store owners. Starting pay was really good for my first job ( I was 16 ) and I was given three raises. They understood and worked with my schedule. I learned and grew so much. I got to interact with customers, learn about shipping, packing, printing, design, and sales, and I felt like it was a job with a lot of variety. The owners always fed us at and paid us for our weekly meetings. Some customers were regulars and I got to know them pretty well, which was another great experience. Christmas-time is obviously busy season, but I enjoyed it being busy. We warmed cookies for our customers during the holiday season and it was always a good time.

Cons

Limited potential for growth. That's why I left after a year. No raise came with my ending job title of Assistant Manager, and I didn't expect one either because the title didn't really bring new responsibilities. However, at that point there was nowhere further up to go. (The single store manager we had wasn't leaving anytime soon.) Also, I didn't expect to make a lot from sales commissions, but they could have made them a little easier to achieve. They only awarded them on very specific sales which didn't come up often.

4.0
Jan 24, 2016

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Great networking opportunities as well as retail and sales experience. Learn about the franchise and how to properly run one. You can become a Notary Public and have it paid for by the store depending upon location.

Cons

Franchise means each store is independently owned so it's generally hard to advance past a manager position and even then the pay usually isn't that great. Don't get every holiday off that government employees do at USPS.

1.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot of customer service skills as well as advance your graphic design skills, there is a very diverse work load, something new everyday, great for those who don't like the same old tasks every day, delivery drivers are so nice, most customers become loyal like family.

Cons

Franchise owners have limited funds making it hard to properly run the store, untrained and poor management, low pay, limited hours, no benefits, no advancement, often not appreciated for your efforts.

Viewing 175 - 177 of 3,152 Reviews

Glassdoor has 3,238 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.