Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 175 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 102 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 79 reviews)); "Laid back and flexible schedules" ((in 69 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 218 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "salary is low and lots of works" ((in 28 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 28 reviews)); "You'll be alone in the store with no training." ((in 25 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 26, 2025

Good Place to Work

Associate

Recommend

CEO approval

Business Outlook

Pros

Job is relatively easy, you do packing, shipping, returns, copying.

Cons

Little room for career growth.

3.0

Mar 25, 2025

pay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

easy work, not too bad of hours

Cons

low pay, dealing w a lot of people

1.0

Mar 25, 2025

Don’t expect much

Associate

Recommend

CEO approval

Business Outlook

Pros

It’s easy work, not to hard

Cons

They will refuse to pay you a livable wage no matter how hard you work, while at the same time trying to get you to meet goals so the manager can get a bonus, they do not care about what you have going on. They will reward laziness.

Viewing 241 - 243 of 3,153 Reviews

Jobs at The UPS Store

Part-Time Center Associate

Retail Sales Associate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

Shipping Center Assoicate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

Digital Print Specialist / Center Associate