Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 184 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 105 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 76 reviews)); "Laid back and flexible schedules" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 214 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 97 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 28 reviews)); "The salary is low and moving up is limited." ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,153 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Mar 25, 2025

.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good flexiblility in hours worked

Cons

Sometimes working weekends no fun

3.0

Mar 21, 2025

It's alright.

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Great customers (for the most part) and a generally accomidating team.

Cons

You are going to need a LOT of patience. Some customers are tech illiterate.

2.0

Mar 20, 2025

Poorly Run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sometimes very reasonable and understand and other times very much not The coworkers

Cons

Poor management Poor pay Stingy

Viewing 244 - 246 of 3,153 Reviews

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$18 - $18 /hr

(Employer provided)

View job

The UPS Store #7116 - Center associate