Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 184 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 105 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 76 reviews)); "Laid back and flexible schedules" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 214 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 97 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 28 reviews)); "The salary is low and moving up is limited." ((in 21 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Mar 20, 2025

Store Associate at The UPS Store

Store associate

Recommend

CEO approval

Business Outlook

Pros

Easy role, simple tasks, need communication skills

Cons

Can get tedious, during slow hours can get boring

1.0

Mar 19, 2025

Improving but not great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule so you can have another job.

Cons

Complaints from customers about their high prices and poor service.

4.0

Mar 18, 2025

UPS Store Review

Retail associate

Recommend

CEO approval

Business Outlook

Pros

Great work culture with employees!

Cons

No real cons, job is sometimes demanding but very rewarding in the end!

Viewing 247 - 249 of 3,153 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

Vereinigte Staaten von Amerika

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

The UPS Store #7116 - Center associate