Thoughtworks reviews

4.0

79% would recommend to a friend

(4,685 total reviews)
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Mike Sutcliff

75% approve of CEO

55% positive business outlook

Thoughtworks has an employee rating of 4.0 out of 5 stars, based on 4,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thoughtworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Sep 21, 2020
Recommend
CEO approval
Business Outlook

Pros

- Amazing culture of diversity, inclusivity and equality/equity, you can be yourself, dress the way you want - Amazing people, you'll make tons of friends and massively increase your professional network - Amazing technical reputation and branding within the industry, having TW on your CV makes an impression in the industry, people will constantly ask you about what it was like to work for ThoughtWorks and you'll have instant credibility in technical roles. You'll have lots of solid experience in software delivery, and very transferrable consulting skills. - Highly recommend for graduates to get started with a solid technical foundation for their next industry job, or for people to get ThoughtWorks on their CV - First two years are amazing due to all of the above, you'll make lots of friends, have opportunities to try public speaking, build your personal brand, etc. - Strong benefits, life insurance, critical illness insurance, health insurance, 6 months maternity leave, cycle to work scheme, £800 health fund for certain things, 6% pension, etc.

Cons

- Astonishingly low salaries unless you come in as an external hire, but even then - Astonishingly low annual pay increases (either 1% , 3% or 5% based on performance), then they gaslight you into thinking that 5% is really really really good when that's what you would normally get for average performance outside in the industry. - "Loyalty" tax, home grown graduates get screwed because they'll start at 35-40k, but are only given 3% salary increases, so by the time you have 5 years experience, your pay will only be 46-47k. Outside of TW, someone with 5 years experience would be getting 70k+. If you hand in your notice, then they will offer you a raise, but you shouldn't have to threaten to quit to be compensated fairly. - You are only valued if you are cheap enough for them to make money off billing you out for £1000/day. As soon as you ask for a pay increase, your value to TW starts to diminish because it means they can make less money off you, this is regardless of your performance, your brand, your network or how good you are. The only way to mitigate this is to get promoted because they'd be able to bill you for more money. TW projects are basically tech sweatshops. - Being trapped because of diversity and inclusion, people are made to believe it's so horrible outside of TW, and so they're afraid to look or consider elsewhere and will accept the low pay. - Boring client projects, majority of TW client work is the same, some legacy system with massive cultural and quality issues, inability to move forward due to technical debt and all the best people quit leaving the worst people behind. The clients who are able to afford TW are all the same, very established, older players who have not been able to keep up technologically. Any project you're on will have a really boring, dull domain with really crap tech, and client people who are probably incompetent and resistant to change, and you'll be dealing with lots of politics ("creating influence") and solving the problems using the same TW playbook. You'll come out with a lot of experience dealing with legacy systems, and very strong software development practices (TDD, CI/CD, XP), but it won't teach you anything about solving actually interesting greenfield technical problems. While you can definitely get an interview, you won't have the deep technical experience required to get into FAANG or any prestigious software developer role unless you already have previous experience, a background in computer science or go out of your way to do it yourself with personal projects. - Networking usually required to get on good projects, what few good projects there are within TW, they will usually go to the consultants that have the strongest internal network (aka friends in high places). It is not uncommon for the most popular consultants to get put together on the best projects, and not uncommon for people to be accepted into projects because they've worked with someone on that team before. This is not a bad thing, but if you are not the type who likes to go out there and make friends, you are likely to be stuck on crap projects in crap locations. - Even with a strong D&I focus, you'll still experience microaggressions because not everyone in TW is fully bought into D&I, especially with the decrease in investment in this area. Additionally, the "women" numbers come from 50%+ diverse graduates, but lots of women end up quitting as they get more experience, so there's still very few tech females in the upper ranks - Average turnover of 3 years, by the time you hit 2 years at TW you'll start seeing people you know personally quit, and these will be people you hold in high esteem and it will make you think about quitting also. People with 3+ years TW tenure tend to be very jaded about the company - No clear career paths for non-technical roles. If you are not a developer at TW, you won't get the same amount of training, support or role clarity. BAs and QAs are frequently roped into doing delivery management. - Politics involved in promotions, there's a limited number of promotions available every cycle, so whether you get promoted depends on who else is asking for a promotion and whether they have a stronger case/support/backing than you.

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Thoughtworks Response
5y
Firstly, thank you for the time you've taken to write a comprehensive review, it's important for us to receive feedback so we can review and share with our leadership team. I'm glad to hear you enjoyed the culture of learning and appreciation of the craft of software, and that you recognise what makes ThoughtWorks remarkable: our people. Whilst salaries can often vary depending on role, market and experience - our annual reviews are created to keep pace with market rates and as you mentioned we offer a generous benefits package. Of course we encourage ThoughtWorkers to be honest and upfront about compensation expectations. Consulting can be tough and finding the right balance is a challenge when striving to do great work for clients. Your feedback helps us identify developers pain points and clarify development opportunities. Thank you for the reminder to ensure we continually focus on this. We understand that you may want to remain anonymous, however, if you would be open to discussing your feedback further please do not hesitate to get in touch: asubrama@thoughtworks.com, Ashok Subramanian, UK Head of Technology.
3.0
Aug 21, 2020

Once a great organisation, now slowly going to the dogs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee friendly work culture & policies Great flexibility in terms of work life balance Lots of privileges for women Global opportunities Competitive salary and perks

Cons

Way too much focus on numbers (revenue and margin) than people. The quality of projects has gone down Favoritism by some senior people means that not everyone gets the same kind of growth and opportunities. Your growth in the company is based upon who you know and who knows you People who put in the hard work are kind of neglected. Rather, the spotlight is on those who know to show off Recruitment is more focused on the quantity of people rather than the quality. A lot of average skilled people have easily made it into the company in the recent years A lot of formal hierarchy has crept in

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Thoughtworks Response
5y
Thanks for sharing your thoughts with us. Feedback is what allows our culture to grow and improve. We’re gathering valuable reviews like yours to share with our leadership team so that we can continue to address the pain points for our employees. That said, all ThoughtWorkers are empowered to speak up courageously. We hear you and have implemented a lot of changes from your feedback as we've grown. And we hope that our interview process continues to evolve and help grow our vibrant community of technologists. This is something we will keep our eyes on for sure. Please feel free to reach out to me on shirly.evangelin@thoughtworks.com. Wishing you the best, Shirly
1.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Finally opening up to remote working it took Covid-19 to get there.

Cons

Very political leadership team - most care more about themselves. Don’t believe the hype and external PR which creates an unrealistic picture on what it is like. No follow through on commitments to pay and growth. MD is never around.

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Thoughtworks Response
6y
We hear you on remote working. As a software consultancy we believe it's essential to work alongside our clients, which can often mean working side by side within the clients offices; we're frequently having conversations to support new ways of remote working. Thank you for your review, it allows us to continually improve - your feedback has been shared with our leadership team to address your pain points. We understand that you may want to remain anonymous, however, if you would be open to discussing your feedback in greater detail please do not hesitate to get in touch with me: sforeshewcain@thoughtworks.com Stephen Foreshew-Cain, Chief Operating Officer, UK
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