Trayport reviews

3.7

64% would recommend to a friend

(124 total reviews)
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Peter Conroy

73% approve of CEO

49% positive business outlook

Trayport has an employee rating of 3.7 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trayport employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

124 reviews
1.0
Apr 12, 2015

Past its golden age

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Appears to have a strong market position in its niche. Still a few talented developers around. Great views over Shoreditch.

Cons

Sadly the development process at Trayport has fallen into the hands of managers who have no idea how to guide and motivate developers. I came across this quote from Ed Catmull of Pixar: "I believe that managers must loosen the controls, not tighten them. They must accept risk; they must trust the people they work with and strive to clear the path for them; and always, they must pay attention to and engage with anything that creates fear." Let's compare that with the Trayport experience: "...managers must loosen the controls..." At Trayport there are attempts to give teams the illusion of autonomy, but teams must guess 'the right answer'. If their solution doesn't match up with management's view of the world, threats will ensue. This might actually be bearable if the management's view had any coherence. It does not. "They must accept risk..." A strong culture of risk-aversion has set in. In a way that's understandable - if bugs go out, money is lost. But management does not have the insight to realize that 0 risk == 0 progress, and there are always tradeoffs. Also, unresolved political battles around testing methodologies help Trayport snatch defeat from the jaws of victory. "...they must trust the people they work with and strive to clear the path for them..." There is no trust between most developers (apart perhaps from an inner clique) and management. I never saw any sign of path-clearing. "...and always, they must pay attention to and engage with anything that creates fear." Fear is actually the stock-in-trade of the management at Trayport. I don't mean "shout at you in public" type fear. I think this is because in any open and rational confrontation, the management would stand little chance against the highly intelligent and experienced developers. Instead it's whisper-in-the-ear type fear. A pattern which has happened again and again is: 1) Management makes some vague but apparently important pronouncement. 2) One or more developers seek clarity by asking questions. 3) Management feels threatened. 4) Management says - not even to the devs in question but to their colleagues - "so-and-so better watch out or they'll find themselves sacked/on performance review". It would be funny if we weren't talking about peoples' livelihoods. In fairness I should also say that some of the senior devs also bear responsibility for this situation. This is because they are prepared to play political games to make other individuals and teams look bad, and to secure interesting work for themselves.

2.0
Sep 15, 2015

Ambitious individuals: Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that work at Trayport are its most valuable asset and this will make you overlook other major flaws in the company for a while. Office culture and ambience is excellent but frustration and people leaving has started to deteriorate this. Good work-life balance for most. There are various benefits and socials such as weekend away which are enjoyable however, these are slowly being made redundant.

Cons

Trayport preaches internal promotion and mobility when in reality they would rather get people from outside to fill more senior positions than to promote from within. "Junior" employees that want to put themselves forward to progress are blocked in a way that they end up being grateful to get the extra responsibilities and stress but without the deserved title change or increased remuneration. Because of this, many people are now leaving the company. Even more inexplicable and frustrating is that the "Junior" employees will be covering up all responsibilities of more Senior positions with no issues whatsoever while Trayport recruits unexperienced people from outside. Then it will ask these "Junior" employees to tutor and train the "Senior" new comers. In reality, it will take at least 8 months for the new "Senior" team members to reach the knowledge level required for their position whilst 'Junior' team members are already there. If you are at least a tiny bit ambitious, this will more likely not be the company for you. The big issue with this company are 2 main things: 1.- It grew A LOT really quickly so upper management in this company has basically no experience whatsoever in managing a multimillion pound business. 2.- Being pretty much a monopoly, the big flaws in management are not reflected in terrible financial results.

1.0
Mar 18, 2015

Constantly ruined by a select few

Recommend
CEO approval
Business Outlook

Pros

Trayport has a long held reputation for hiring great developers and QAs, and during my time there I definitely found that to be true. Working with talented people is one of my main requirements in a job so I found that very satisfying at Trayport. There were some interesting projects to work on as well and it always seemed like we were on the lookout for appropriate new technologies to use. It was a definite CV builder. The social culture at Trayport was great too. Spent a lot of time at the pub after work and the monthly events they put on were always fun. Met some great people who I still see regularly.

Cons

All the pros I mentioned are unfortunately cast into the shadows by one major issue at Trayport: management. Like I've said, pretty much everyone on the ground (doing the actual work) does a fantastic job (although I've been hearing from people still there that recruitment quality has dropped off). Trayport has an uncanny ability to hire absolutely appalling high level management. I generally view the top-brass as reasonably innocuous, it's the level just one below that are the issue. Not only do they seem consistently bad at their jobs but they're arrogant bullies who undermine anyone who they take a personal dislike to (i.e. if you disagree with them on any point whatsoever) and who blame developers/QAs for absolutely everything. There's certainly a feeling at Trayport that management view developers as a necessary evil, which is ridiculous. This was the case when I was at Trayport (leading to them losing an incredible number of developers over a 6 month period) and although I heard it got better for a while it seems to be the case again (possibly even worse now by the sounds of it). By far the busiest team at Trayport are HR with constant recruitment and exit interviews. Clearly that's not right. If I were a potential candidate considering Trayport I'd stay a million miles away. It's just not worth the hassle. Oh, and to top it all off the pay isn't very great, certainly not industry standard.

Viewing 10 - 12 of 124 Reviews

Glassdoor has 131 Trayport reviews submitted anonymously by Trayport employees. Read employee reviews and ratings on Glassdoor to decide if Trayport is right for you.