UPS Customer Service Associate reviews

3.3

23% would recommend to a friend

(11 total reviews)
avatar

Carol B. Tomé

7% approve of CEO

6% positive business outlook

Reviews by job title

11 reviews
3.0
Feb 16, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Steady work, steady hours, light on sales

Cons

Lots of standing and moving boxes

4.0
Jul 31, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Very good environment to start a career and it is a good place to work

Cons

Bad for career growth and trajectory

Viewing 1 - 3 of 11 Reviews

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