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      UPS

      Engaged Employer

      UPS Customer Service Associate reviews

      3.3

      23% would recommend to a friend

      (11 total reviews)
      avatar

      Carol B. Tomé

      7% approve of CEO

      6% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.0

      Career opportunities

      2.4

      Culture & values

      2.3

      Work/Life balance

      2.2

      Compensation and benefits

      1.7

      Senior management

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      5.0
      May 31, 2020

      good job

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      you can expect the same thing daily. customers are nice

      Cons

      sometimes you have to pick up heavy things

      5.0
      Jan 29, 2020

      Good deal

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, learn more about dealing with customers. Sometimes it’s fun to package certain things or assist with misc. customer projects.

      Cons

      On your feet all day. Dealing with cruddy customers.

      Viewing 7 - 9 of 11 Reviews
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