UPS Lead Service Associate reviews

2.0

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(2 total reviews)
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Carol B. Tomé

Not enough data to show CEO approval

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2 reviews
2.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Good pace if you like it fast and busy

Cons

Overworked and forced to deal with bad and poor quality staffing. Management pushing things on to lower level leads and not taking responsibility for the issues they themselves cause. Extremely unrealistic expectations, and you will never be recognized for doing anything well, Turnover margin up and down the board is huge.

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