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      Bad management, over worked - Lead Service Associate UPS Employee Review

      2.0
      Feb 7, 2026
      Lead service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Good pace if you like it fast and busy

      Cons

      Overworked and forced to deal with bad and poor quality staffing. Management pushing things on to lower level leads and not taking responsibility for the issues they themselves cause. Extremely unrealistic expectations, and you will never be recognized for doing anything well, Turnover margin up and down the board is huge.

      Explore other reviews about UPS

      5.0
      Dec 18, 2025
      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of hours and work during peak season

      Cons

      After peak season there is no work/hours

      5.0
      Jan 3, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

      Cons

      The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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