UPS reviews

3.4

55% would recommend to a friend

(36,753 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- well paid and secure job - largely autonomous

Cons

- involvement in warehouse operations - bad working hours (evening shift)

5.0
Jan 3, 2015

Package driver for 27 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

5.0
May 17, 2018
Recommend
CEO approval
Business Outlook

Pros

I started with UPS as an intern out of college. After finishing my internship I was offered a full time position and I took it. Both teams I’ve worked with made me feel like I was a part of the family from day 1 I have nothing but good stuff to say about my old team when I was still an intern, they were all great and I wish them al the best! My current boss is awesome and makes me feel like I’m his younger brother My direct supervisor guided me through the roles of my position and enhanced my skill set to perform ubiquitous and complex tasks with ease, if I ever have a question he’s always available to assist Everyone is really friendly and will always try to help you succeed in your position My first day at my full position my coworker brought bagels in for everyone as a welcome and the next day the VP of finance of the business unit brought doughnuts in for everybody too, that was awesome of them Senior management really care about their employees and they are very good at promoting from within

Cons

I really can’t think of anything bad to say At the moment I’m just writing anything to have the 20 word minimum in order to submit

Viewing 1 - 3 of 36,753 Reviews

Glassdoor has 40,956 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.