UPS reviews

3.4

55% would recommend to a friend

(36,762 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Dec 14, 2014

Not too bad of a gig

Recommend
CEO approval
Business Outlook

Pros

-The schedule is constant, so you'll never have to worry about your hours changing and you get weekends off - Sometimes, particularly around the holidays, you'll have the opportunity to pick up extra shifts if they need help. You don't have to commit to anything or schedule anything... just show up and you can get yourself some extra money - For the most part, great co-workers - Union protection... nearly impossible to get fired - The medical coverage is GREAT. I got wisdom teeth surgery and head surgery, and they only costed $5 for every doctors visit - Decent amount of vacation, personal/sick days - Generally room for advancement if one desires - Physical labor... it's a great work out!

Cons

- Pay isn't great, especially in the beginning. But put in some time and it's decent enough - Some of the worst management I ever worked for. They would attempt to take an authoritative approach, such as harassing you if you tried to call out sick. I once had to pester managers about several extra hours I never got paid for, and it took almost 3 months before it was finally resolved. Lots of red tape, which usually leads to no resolution at all. Long story short, I was supposed to transfer to another hub. I did all the paperwork, got everything said and done, and I was supposed to get a phone call. Never was contacted, and couldn't get in contact with them. End of the story, I never heard from them or worked for them again. - Some unsafe work practices. Some unloaders will take pride in flooding your belt until the point where boxes are falling all over the aisle for people to trip over, and some managers will actually encourage this behavior - Warehouse weather... intense heat in the Summer and freezing cold in the Winter - The union protection can sometimes be a bad thing. There are people who will work there who really shouldn't have jobs there... and you'll probably find yourself having to carry their dead weight - Heavy initial pay-in for union dues, and you have to pay them every month. Also, the more you get paid, the higher your union dues become - DUST. You'll be covered in it, and even worse, you'll be breathing it in all night. Some people actually wear face masks for this

5.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

After a year, part time workers receive FULL TIME BENEFITS!!!! The best medical, dental, and eye coverage in the WORLD!!!

Cons

It really is hard work, but its do-able, and the employee environment is incredible conducive to personal growth. This was more like a pro, But you do have to work hard, understand that.

2.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Seasonal employment opportunity, can be fun, very physical

Cons

Drivers seem bitter about working with seasonal employees. They keep track of your hours which is never accurate. Management doesn't follow up. Union mentality "don't work hard"

Viewing 34 - 36 of 36,762 Reviews

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